The new meter installation is almost complete. Training for the electronic reading and billing system was completed the week of September 17th. We would now like to clear up some misinformation and misconceptions about the new meters.
Although the new meters cost more than the old meters, they have a 20-year warranty whereas the old meters only had a 5-year warranty. As Mr. Stoner pointed out, a number of meters have had to be replaced each year because they were more than 3% in error [average of over 14 per year for the last 3 years–Ed.]. Those replacements have been increasing as the meters age. The major savings we get for replacements is from those meters with a 3% or less error that were not replaced.
The new meters have much better accuracy, less than 1%. That is where the major savings for the Association, in everyone paying for the water they actually use. As meters get older they record less water than actual use. Also, they do not record a slow drip which uses about 450 gallons a month. However, the new system detects leaks, in some cases within 24 hours. It can also help detect the leaking system in your home by identifying the time of the day when the leaks are occurring. They also are more resistant to tampering. Waiting longer to install meters would only get more expensive due to the growth of the association. Prior Boards should have been installing electronic meters, which would have significantly reduced the cost of our current installation. We plan on reselling the old meters to recoup some of our costs.
In the past, the Association has had multiple homes with leaks each month. Large increases in usage were only identified during the monthly meter readings and home owners were notified as soon as possible. The process of identifying the cause of a large increase can be frustrating and time consuming. Because of our rocky soil, many of these large leaks leave no evidence; the ground may not even look damp. As stated previously, the new system can help in this process by reporting the time of day and patterns in the leaks.
Most people are completely surprised at the amount of water, and its cost, of common types of leaks. Below are the average number of gallons that common leak types cause:
• Dripping faucet 450 Gal/month
• Leaking Toilet @1/2 GPM = 21,600 Gal/month
• Drip Irrigation Leak @1 GPM = 43,200 Gal/month
• Unattended Water Hose 1 night @10 GPM = 9,000 Gal/night
Typical high usage activities:
• Watering Garden for 2 hours a day @ 5 GPM = 18,000 Gal/month
• Watering Garden for 2 hours a day @ 10 GPM = 36,000 Gal/month
• Sprinkler 1000 gal/hour
The ICRWUA is proud to annouce the move to an updated meterng system that will be a radio read system. This system will allow us to not only move to a digital read, but also a system that offers advanced leak detection and alerts to help us elminate accidently wasting water in our community. The accurracy of this system, along wth the software, offers us an invaluable source of information as we navigate the current dry spell and beyond. This upgrade in technology will greatly enhance our Water Conservation Goals.
We have chosen to partner with Frontline Waterworks & Master Meters to install a 3G Mobile Automated System. Their experience and high standard of performance as providers of advanced digital water metering, data delivery, and Utility Intelligence software are the primary reasons.
Phase 1 of the change-out in meters was accomplished in May as 100 meters were replaced on the West side of Williamson Valley Road. Phase 2 begins in June and will entail replacing Commercial Meters, another 200 meters (on the West side of Williamson Valley Road) and the purchase of a mobile computer to read and program the meters as well as training. If all goes as planned, training should be complete by the end of August and the final Phase that will install the final 320 meters on the East side of Williamson by the end of the year.
The main advantage of these meters to the community is not that they are radio read, although they will greatly reduce mis-reads, re-reads and billing errors. Rather, it is the accurracy and the alert capabilities. Looking at them in your meter box at the street, one will still see the usual analog dial measuring the flow of water. When it comes time to read the meter, not only is the amount of usage transmitted, but also a system of alerts that will tell us if the meter has been running for hours without stopping (leak detection). The ICRWUA is discussing the idea of regular drive bys just to capture the alerts and maximize the ability to prevent small leaks from becoming bigger ones. The system will also be able to read a back-flow, preventing water theft.
A system with those capabilities does come with some cost. In this particular case, the payback comes from the accurrracy of the meters. Not only is the community going to be able to save water by preventing unknown waste, but the accuraccy of the meters should result in a 3% increase in water read and billed. At 2017 revenue levels, that puts the payback at 10 years, which also equals the warranty period of the new units.
New water meters equals a recalibration and a tighter water system that is responsive to leaks on both sides of the meter.
Congratulations to the new board members Rob Elsroad, Blake Hewitt, and Randy Joly.
Election ballots will be counted on January 10th at 10 am and the results will be posted here later that day.
Since a few members may not have received the original Notice of Election, an updated Notice has been mailed to all members. The only significant changes to this notice is to delay the due date for nominations and adjust the election dates correspondingly. Due to the delay, we have decided not to consider an online election this year. If you have already submitted a nomination you do not need to re-submit.
All nominations must be received at Wallace & Associates Income Tax & Accounting Service, 302 W. Willis Street, Suite 105, Prescott by 5 PM on November 30, 2017. If more than three nominations are received there will be an election and eligible voters will receive a Ballot by mid-December 2017 requesting votes for no more than three (3) candidates. The three candidates receiving the most votes will be elected for the two-year terms. Ballots must be received in the company’s Business Office listed above before 5 PM on Tuesday, 2 January 2017.
If you do not receive a ballot by December 15, you can call (928) 445-5606 or email icr.elections@gmail and we will fax or email you a duplicate ballot. You can also appear in person at the Wallace and Associates offices and fill out a replacement ballot. For security reasons we will only email your ballot to the email address you used to register on the website or at icr.elections@gmail.
The new Directors will assume office at the January 2018 ICR Water Users Association Board of Directors meeting.
ICRWUA will begin offering the option for receiving all correspondence by email, in addition to the water bills that many of you already receive. This will also be the first step in an online voting system. ICRWUA will continue to offer a first-class mail voting option to any member not authorizing us to use an online system. Using email and an online voting system will save the Association significant postage and labor costs and increases the security of the election process.
The first step in this online voting process is to build a database of all members wishing to receive election material and other correspondence via email. Explained below is the process to sign up for the online voting system. Anyone who does not sign up will still automatically receive all election materials via first-class mail. Email selection will be used in all future election and other correspondence unless a member cancels their enrollment. Only home and lot owners with an ICRWUA water meter will be eligible to vote.
In addition to signing up for the online voting system we would also like to offer you the ability to receive your water bill by email and automatically pay your bill. This service has been available for a number of years and numerous members have taken advantage of it.
To authorize ICRWUA to enroll you in online voting. Please click sign-up on the right side of this page. I understand I can change my email address or cancel at any time.
To authorize Wallace Utility Billing Solutions to send your water bill via email. Please email your name and the address(s) of your property(s) in the ICRWUA coverage area that have a water meter to email@example.com. I understand I can change my email address or cancel at any time. If you are interested in automatic payments include that in your email.
The Director Login (previously Member Login) will be used by Directors and Staff to access the non-public areas of the website. It is not necessary to have a logon to use all features of the public website. Because of a design mistake anyone could create a logon which would give them access to the non-public areas of the website. The non-public areas of the website will soon be operational. It was therefore necessary to delete all logons except for the Directors and Staff. We apologize for any misunderstanding that the logon feature created and any inconvenience it caused. Again no logon is required to use the full features of the public website.
The 2016 Water Quality Reports required by the Arizona Department of Environmental Quality (ADEQ) have been completed. They provide general information concerning water quality and the test results from water samples collected from our customers. This data confirm that we provide the highest quality water to all our customers. The reports are posted on this website under the tab Board Documents –> Water Quality You can download a copy from the website or get a printed copy by calling our business office at 928-445-5606.